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PostMaster filter to prevent ticket status changes by out-of-office messages.

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znuny/Znuny4OTRS-OutOfOfficeFilter

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Znuny-OutOfOfficeFilter

This package prevents automatic follow ups from changing the ticket status. This can happen, for example, if an automatic out-of-office message is returned after an e-mail is sent.

Prerequisites

  • Znuny 7.1

Installation

Use the online repository or download the package and install it via admin interface -> package manager.

Configuration

No further configuration required.

Download

Download the latest version.

Professional Support

For this add-on and for Znuny in general visit www.znuny.com. Looking forward to hear from you!

Your Znuny Team!

https://www.znuny.com

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PostMaster filter to prevent ticket status changes by out-of-office messages.

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