This repository contains adjustments of the Sublime Text configuration and some OTRS snippets we at Znuny use to develop OTRS extensions and stuff.
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Updated
Sep 15, 2015 - JavaScript
This repository contains adjustments of the Sublime Text configuration and some OTRS snippets we at Znuny use to develop OTRS extensions and stuff.
Allow an admin to set default article subject and body in Process Management Activity Dialog (for Article configuration) using existing ticket template feature
Force an agent (ticket owner) to closing any escalated ticket first before can proceed to another ticket.
Extends the web user agent module and allows (among other things) to define URLs/hosts for which a configured proxy should not be used.
This package contains the functionality to check checkboxes of date and datetime dynamic fields when they are modified by a user.
This package enables the standard Generic Interface ticket operations to send articles.
This package adds a random ticket number generator like it was included in OTRS before version 6.
This package add an easy way to configure dynamic fields. With a default OTRS it is not possible to do central management of the dynamic fields shown in each screen. You have to configure each view independent via the SysConfig.
Extend Dynamic Field Text Driver with Read Only Features
Znuny-Ticket-Notification-To-Telegram-Users Via Webservices
Znuny-Ticket-Notification-To-Slack-Users Via Webservices
TemplateToolkit syntax and snippets for Sublime Text.
Znuny (OTRS) Helpdesk inside Nginx docker
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