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Telstra Messaging

The SDK for the Telstra Messaging API enables you to send and receive messages to Australian mobile numbers. For more information about this product, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverview?version=3.x.

⚠️ This SDK is experimental, everything is subject to change

Installing

pip install telstra.messaging

Getting Started

Set the TELSTRA_CLIENT_ID and TELSTRA_CLIENT_SECRET environment variables. These are the Client id and Client secret you can find here: https://dev.telstra.com/user/me/apps.

To send your first message:

from telstra.messaging import message

message.send(
  to="+61412345678",
  from_="+61412345678",
  message_content="Hello from Python Messaging SDK!"
  )

To set the required environment variables if your application is in app.py:

TELSTRA_CLIENT_ID"<client id>" TELSTRA_CLIENT_SECRET="<client secret>" python app.py

Authentication

Authentication through environment variables, a shared credentials file and through code are supported.

Authentication using environment variables

Export the following two environment variables, replacing the values with your own credentials.

export TELSTRA_CLIENT_ID="<client id>"
export TELSTRA_CLIENT_SECRET="<client secret>"

Authentication using shared credentials

Create a ~/.telstra/credentials file in your home path with the following contents, replacing the values with your own credentials.

[default]
TELSTRA_CLIENT_ID = <client id>
TELSTRA_CLIENT_SECRET = <client secret>

Authentication using code

On top of the authentication through the TELSTRA_CLIENT_ID and TELSTRA_CLIENT_SECRET environment variables and a ~/.telstra/credentials shared credentials file, authentication through code is also supported. For example:

from telstra.messaging.utils.config import CONFIG

CONFIG.telstra_client_id = '<client id>'
CONFIG.telstra_client_secret = '<client secret>'

This should be done before any interactions requiring authentication, such as sending a message.

Free Trial

Telstra offers a free trial for the messaging API to help you evaluate whether it meets your needs. There are some restrictions that apply compared to the full API, including a maximum number of messages that can be sent and requiring the registration of a limited number of destinations before a message can be sent to that destination. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#FreeTrial.

Registering Free Trial Numbers

ℹ️ Only required for the free trial

Register numbers for the free trial. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#RegisteraFreeTrialNumber.

The function telstra.messaging.free_trial_numbers.create can be used to register destinations. It takes the following arguments:

  • phone_numbers: A list of destinations, expected to be phone numbers of the form 04XXXXXXXX.

Raises telstra.messaging.exceptions.FreeTrialNumbersError if anything goes wrong.

It returns the list of phone numbers that have been registered.

For example:

# Register free trial numbers
from telstra.messaging import free_trial_numbers

phone_numbers = free_trial_numbers.create(phone_numbers=["+61412345678"])
print(phone_numbers)

Fetch all Free Trial Numbers

ℹ️ Only required for the free trial

Fetch the Free Trial Number(s) currently assigned to your account. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#FetchyourFreeTrialNumbers.

The function telstra.messaging.free_trial_numbers.get_all can be used to retrieve registered destinations. It takes no arguments.

Raises telstra.messaging.exceptions.FreeTrialNumbersError if anything goes wrong.

It returns the list of phone numbers that have been registered.

For example:

# Get all free trial numbers
from telstra.messaging import free_trial_numbers

phone_numbers = free_trial_numbers.get_all()
print(phone_numbers)

Virtual Number

Gives you a dedicated mobile number tied to an application which enables you to receive replies from your customers. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#VirtualNumbers.

Assign Virtual Number

Virtual Number or senderName (paid plans only) in the from field. If you want to use a Virtual Number, use this function to assign one. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#AssignaVirtualNumber.

The function telstra.messaging.virtual_number.create can be used to create a numbers. It takes the following arguments:

  • reply_callback_url (optional): The URL that replies to the Virtual Number will be posted to.
  • tags (optional): Create your own tags and use them to fetch, sort and report on your Virtual Numbers through our other endpoints. You can assign up to 10 tags per number.

Raises telstra.messaging.exceptions.VirtualNumbersError if anything goes wrong.

It returns an object with the following properties:

  • virtual_number: The Virtual Number assigned to your account.
  • last_use: The last time the Virtual Number was used to send a message.
  • reply_callback_url: The URL that replies to the Virtual Number will be posted to.
  • tags: Any customisable tags assigned to the Virtual Number.

For example:

# Assign a virtual number
from telstra.messaging import virtual_number

assigned_numbers = virtual_number.assign()
print(assigned_numbers)

Fetch a Virtual Number

Fetch the tags, replyCallbackUrl and lastUse date for a Virtual Number. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#FetchaVirtualNumber.

The function telstra.messaging.virtual_number.get can be used to get the current number. It takes the following arguments:

  • virtual_number: The Virtual Number assigned to your account.

Raises telstra.messaging.exceptions.VirtualNumbersError if anything goes wrong.

It returns an object with the following properties:

  • virtual_number: The Virtual Number assigned to your account.
  • last_use: The last time the Virtual Number was used to send a message.
  • reply_callback_url: The URL that replies to the Virtual Number will be posted to.
  • tags: Any customisable tags assigned to the Virtual Number.

For example:

# Get a virtual number
from telstra.messaging import virtual_number

retrieved_number = virtual_number.get(virtual_number="0400000001")
print(retrieved_number)

Fetch all Virtual Numbers

Fetch all Virtual Numbers currently assigned to your account. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#FetchallVirtualNumbers.

The function telstra.messaging.virtual_number.get_all can be used to get the all virtual numbers associated to your account. It takes the following arguments:

  • limit: Tell us how many results you want us to return, up to a maximum of 50.
  • offset: Use the offset to navigate between the response results. An offset of 0 will display the first page of results, and so on.
  • filter: Filter your Virtual Numbers by tag or by number.

Raises telstra.messaging.exceptions.VirtualNumbersError if anything goes wrong.

It returns an object with the following properties:

  • virtual_numbers: A list of Virtual Numbers assigned to your account.
  • paging: Paging information.

For example:

# Get all virtual numbers
from telstra.messaging import virtual_number

retrieved_virtual_numbers = virtual_number.get_all()
print(retrieved_virtual_numbers)

Update a Virtual Number

Update a virtual number attributes. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#UpdateaVirtualNumber.

The function telstra.messaging.virtual_number.update can be used to update a virtual number. It takes the following arguments:

  • virtual_number: The Virtual Number assigned to your account.
  • reply_callback_url (optional): The URL that replies to the Virtual Number will be posted to.
  • tags (optional): Create your own tags and use them to fetch, sort and report on your Virtual Numbers through our other endpoints. You can assign up to 10 tags per number.

Raises telstra.messaging.exceptions.VirtualNumbersError if anything goes wrong.

It returns an object with the following properties:

  • virtual_number: The Virtual Number assigned to your account.
  • last_use: The last time the Virtual Number was used to send a message.
  • reply_callback_url: The URL that replies to the Virtual Number will be posted to.
  • tags: Any customisable tags assigned to the Virtual Number.

For example:

# Update a virtual number
from telstra.messaging import virtual_number

updated_virtual_number = virtual_number.update(
  virtual_number="0400000001",
  tags=["sdk", "v3"]
  )
print(updated_virtual_number)

Delete Virtual Number

Delete the a virtual number. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#DeleteaVirtualNumber.

The function telstra.messaging.virtual_number.delete can be used to delete the current number. It takes the following arguments:

  • virtual_number: The Virtual Number assigned to your account.

Raises telstra.messaging.exceptions.VirtualNumbersError if anything goes wrong.

It returns nothing.

# Delete a virtual number
from telstra.messaging import virtual_number

virtual_number.delete(virtual_number="0400000001")

Fetch all Recipient Optouts list

Fetch any mobile number(s) that have opted out of receiving messages from a Virtual Number assigned to your account. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#Fetchallrecipientoptoutslist.

The function telstra.messaging.virtual_number.get_optouts can be used to get the list of mobile numbers that have opted out of receiving messages from a virtual number associated to your account. It takes the following arguments:

  • virtual_number: The Virtual Number assigned to your account.
  • limit: Tell us how many results you want us to return, up to a maximum of 50.
  • offset: Use the offset to navigate between the response results. An offset of 0 will display the first page of results, and so on.

Raises telstra.messaging.exceptions.VirtualNumbersError if anything goes wrong.

It returns an object with the following properties:

  • recipient_optouts: A list of recipient optouts.
  • paging: Paging information.

For example:

# Get all virtual numbers
from telstra.messaging import virtual_number

retrieved_optout_numbers = virtual_number.get_optouts(virtual_number="0400000001")
print(retrieved_optout_numbers)

Message

Send and receive messages. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#Messages.

Send Message

Send a message to a mobile number, or to multiple mobile numbers. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#SendanSMSorMMS.

The function telstra.messaging.message.send can be used to send a message. It takes the following arguments:

  • to: The destination address, expected to be a phone number of the form +614XXXXXXXX or 04XXXXXXXX.
  • from_: This will be one of your Virtual Numbers or your senderName.
  • message_content(Either one of messageContent or multimedia is required). The content of the message.
  • multimedia (Either one of messageContent or multimedia is required). MMS multimedia content.
  • retry_timeout (optional): How many minutes you asked the server to keep trying to send the message.
  • schedule_send (optional): The time (in Central Standard Time) the message is scheduled to send.
  • delivery_notification (optional): If set to true, you will receive a notification to the statusCallbackUrl when your SMS or MMS is delivered (paid feature).
  • status_callback_url (optional): The URL the API will call when the status of the message changes.
  • tags (optional): Any customisable tags assigned to the message.

The dataclass telstra.messaging.message.Multimedia can be used to build an mms payload. It takes the following arguments:

  • type: The content type of the attachment, for example image/png.
  • filename (optional): Optional field, for example image.png.
  • payload: The payload of an mms encoded as base64.

Raises telstra.messaging.exceptions.MessageError if anything goes wrong.

It returns an object with the following properties:

  • messageId: Use this UUID with our other endpoints to fetch, update or delete the message.
  • status: The status will be either queued, sent, delivered or expired.
  • to: The recipient's mobile number(s).
  • from: This will be one of your Virtual Numbers or your senderName.
  • message_content: The content of the message.
  • multimedia: The multimedia content of the message (MMS only).
  • retry_timeout: How many minutes you asked the server to keep trying to send the message.
  • schedule_send: The time (in Central Standard Time) a message is scheduled to send.
  • delivery_notification: If set to true, you will receive a notification to the statusCallbackUrl when your SMS or MMS is delivered (paid feature).
  • status_callback_url: The URL the API will call when the status of the message changes.
  • tags: Any customisable tags assigned to the message.

For example:

# Send an SMS
from telstra.messaging import message

message.send(
  to="+61412345678",
  from_="+61412345678",
  message_content="Hello from Python Messaging SDK!"
)

# Send an MMS
message.send(
    to="+61412345678",
    from_="+61412345678",
    multimedia=[
        message.Multimedia(
            type="image/jpeg",
            fileName="myFile.jpeg",
            payload="iVBORw0KGgoAAAANSUhEUgAAAAUAAAAFCAYAAACNbyblAAAAHElEQVQI12P4//8/w38GIAXDIBKE0DHxgljNBAAO9TXL0Y4OHwAAAABJRU5ErkJggg==",
        )
    ],
)

Get a Message

Use the messageId to fetch a message that's been sent from/to your account within the last 30 days. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#Fetchamessage.

The function telstra.messaging.message.get can be used to retrieve the a message. It takes the following arguments:

  • message_id:Unique identifier for the message.

Raises telstra.messaging.exceptions.MessageError if anything goes wrong.

It returns an object with the following properties:

  • message_id: Use this UUID with our other endpoints to fetch, update or delete the message.
  • status: The status will be either queued, sent, delivered or expired.
  • create_timestamp: The time you submitted the message to the queue for sending.
  • sent_timestamp: The time the message was sent from the server.
  • received_timestamp: The time the message was received by the recipient's device.
  • to: The recipient's mobile number(s).
  • from: This will be one of your Virtual Numbers or your senderName.
  • message_content: The content of the message.
  • multimedia: The multimedia content of the message (MMS only).
  • direction: Direction of the message (outgoing or incoming).
  • retry_timeout: How many minutes you asked the server to keep trying to send the message.
  • schedule_send: The time (in Central Standard Time) the message is scheduled to send.
  • delivery_notification: If set to true, you will receive a notification to the statusCallbackUrl when your SMS or MMS is delivered (paid feature).
  • status_callback_url: The URL the API will call when the status of the message changes.
  • queue_priority: The priority assigned to the message.
  • tags: Any customisable tags assigned to the message.

For example:

# Get a message
from telstra.messaging import message

sent_message = message.send(
  to="+61412345678",
  from_="+61412345678",
  message_content="Hello from Python Messaging SDK!"
  )
message = message.get(message_id = sent_message.message_id)
print(message)

Get all Messages

Fetch messages that have been sent from/to your account in the last 30 days. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#Fetchallsent/receivedmessages.

The function telstra.messaging.message.get_all can be used to fetch all messages. It takes the following arguments:

  • limit: Tell us how many results you want us to return, up to a maximum of 50.
  • offset: Use the offset to navigate between the response results. An offset of 0 will display the first page of results, and so on.
  • filter: Filter your Virtual Numbers by tag or by number.
  • startTime: Use ISO format, e.g. "2024-01-24T15:39:00Z".
  • endTime: Use ISO format, e.g. "2024-01-24T16:39:00Z".
  • reverse: If set to Ture the results will be returned in reverse order. By default value False, the results will be returned in the order they were sent/received.
  • direction: Filter your messages by direction: outgoing or incoming.
  • status: Filter your messages by status. Available values : queued, sent, delivered, expired

Raises telstra.messaging.exceptions.MessageError if anything goes wrong.

It returns None if there are no more replies or an object with the following properties:

  • messages: List of all messages.
  • paging: Paging information.

For example:

# Get all messages
from telstra.messaging import message

reply = message.get_all(limit=5,offset=0,filter="Python,SDK",
  status="undeliverable",startTime="2024-08-01T17:39:36.113Z",
  endTime="2024-08-18T17:39:36.113Z",reverse = True, direction="outgoing")
print(reply)

Update a Message

Update a message that's scheduled for sending, you can change any of the below parameters, as long as the message hasn't been sent yet. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#Updateamessage.

The function telstra.messaging.message.update can be used to update a message. It takes the following arguments:

  • to: The destination address, expected to be a phone number of the form +614XXXXXXXX or 04XXXXXXXX.
  • from_: This will be one of your Virtual Numbers or your senderName.
  • message_contentThe content of the message. Either one of messageContent or multimedia is required.
  • multimedia MMS multimedia content.
  • retry_timeout (optional): How many minutes you asked the server to keep trying to send the message.
  • schedule_send (optional): The time (in Central Standard Time) the message is scheduled to send.
  • delivery_notification (optional): If set to true, you will receive a notification to the statusCallbackUrl when your SMS or MMS is delivered (paid feature).
  • status_callback_url (optional): The URL the API will call when the status of the message changes.
  • tags (optional): Any customisable tags assigned to the message.

Raises telstra.messaging.exceptions.MessageError if anything goes wrong.

The dataclass telstra.messaging.message.Multimedia can be used to build a mms payload. It takes the following arguments:

  • type: The content type of the attachment, for example image/png.
  • filename (optional): Optional field, for example image.png.
  • payload: The payload of an mms encoded as base64.

Raises telstra.messaging.exceptions.MessageError if anything goes wrong.

It returns an object with the following properties:

  • messageId: Use this UUID with our other endpoints to fetch, update or delete the message.
  • status: The status will be either queued, sent, delivered or expired.
  • to: The recipient's mobile number(s).
  • from: This will be one of your Virtual Numbers or your senderName.
  • message_content: The content of the message.
  • multimedia: The multimedia content of the message (MMS only).
  • retry_timeout: How many minutes you asked the server to keep trying to send the message.
  • schedule_send: The time (in Central Standard Time) the message is scheduled to send.
  • delivery_notification: If set to true, you will receive a notification to the statusCallbackUrl when your SMS or MMS is delivered (paid feature).
  • status_callback_url: The URL the API will call when the status of the message changes.
  • tags: Any customisable tags assigned to the message.

For example:

# Update a message
from telstra.messaging import message

message.update(
  message_id="8540d774-4863-4d2b-b788-4ecb19412e85",
  to="+61412345678",
  from_="+61412345678",
  message_content="Hello from Python Messaging SDK!"
  )

Update Message Tags

Update message tags, you can update them even after your message has been delivered. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#Updatemessagetags.

The function telstra.messaging.message.update_tags can be used to update message tags. It takes the following arguments:

  • message_id:Unique identifier for the message.
  • tags (optional): Any customisable tags assigned to the message.

Raises telstra.messaging.exceptions.MessageError if anything goes wrong.

It returns nothing.

For example:

# Update message tags
from telstra.messaging import message

message.update_tags(message_id="8540d774-4863-4d2b-b788-4ecb19412e85", tags=["Python","V3"])

Delete a Message

Delete a scheduled message, but hasn't yet sent. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#Deleteamessage.

The function telstra.messaging.message.delete can be used to delete a message. It takes the following arguments:

  • message_id: Unique identifier for the message.

Raises telstra.messaging.exceptions.MessageError if anything goes wrong.

It returns nothing.

For example:

# Delete a message
from telstra.messaging import message

message.delete(message_id="8540d774-4863-4d2b-b788-4ecb19412e85")

Reports

Create and fetch reports. For more information, please see here: https://dev.telstra.com/content/messaging-api-v3#tag/reports.

Request a Report

Request a CSV report of messages (both incoming and outgoing) that have been sent to/from your account within the last three months. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#Submitarequestforamessagesreport.

The function telstra.messaging.reports.create can be used to create a report. It takes the following arguments:

  • start_date: Set the time period you want to generate a report for by typing the start date (inclusive) here. Note that we only retain data for three months, so please ensure your startDate is not more than three months old. Use ISO format(yyyy-mm-dd), e.g. "2019-08-24".
  • end_date: Type the end date (inclusive) of your reporting period here. Your endDate must be a date in the past, and less than three months from your startDate. Use ISO format(yyyy-mm-dd), e.g. "2019-08-24".
  • report_callback_url: The callbackUrl where notification is sent when report is ready for download.
  • filter: Filter report messages by - tag - use one of the tags assigned to your message(s) number - either the Virtual Number used to send the message, or the Recipient Number the message was sent to.

Raises telstra.messaging.exceptions.ReportsError if anything goes wrong.

It returns an object with the following properties:

  • report_id: Use this UUID with our other endpoints to fetch the report.
  • report_callback_url: If you provided a reportCallbackUrl in your request, it will be returned here.
  • report_status: The status of the report. It will be either:
    • queued – the report is in the queue for generation.
    • completed – the report is ready for download.
    • failed – the report failed to generate, please try again.

For example:

# Create a report
from telstra.messaging import reports

reports_create_response = reports.create(
        start_date="2023-03-15", end_date="2023-03-30", filter="0412345678"
    )

Fetch a specific report

Use the report_id to fetch a download link for a report generated. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#FetchaReport.

The function telstra.messaging.reports.get can be used to retrieve the a report download link. It takes the following arguments:

  • report_id:Unique identifier for the report.

Raises telstra.messaging.exceptions.ReportsError if anything goes wrong.

It returns an object with the following properties:

  • report_id: Use this UUID with our other endpoints to fetch the report.
  • report_status: The status of the report.
  • report_url: Download link to download the CSV file.

For example:

# Get a report download link
from telstra.messaging import reports

report_response = reports.get(report_id = '6940c774-4335-4d2b-b758-4ecb19412e85')
print(report_response)

Fetch all reports

Fetch details of all reports recently generated for your account. Use it to check the status of a report, plus fetch the report ID, status, report type and expiry date. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#Fetchallreports.

The function telstra.messaging.reports.get_all can be used to fetch all reports. It doesn't take any arguments.

Raises telstra.messaging.exceptions.ReportsError if anything goes wrong.

It returns a list of objects with the following properties:

  • report_id: Use this UUID with our other endpoints to fetch the report.
  • report_status: The status of the report.
  • report_type: The type of report generated.
  • report_expiry: The expiry date of your report. After this date, you will be unable to download your report.

For example:

# Get all reports
from telstra.messaging import reports

reply = reports.get_all()
print(reply)

Health Check

Get operational status of the messaging service

Check the operational status of the messaging service. For more information, please see here: https://dev.telstra.com/docs/messaging-api/apiReference/apiReferenceOverviewEndpoints?version=3.x#HealthCheck.

The function telstra.messaging.health_check.get can be used to get the status. It takes no arguments.

Raises telstra.messaging.exceptions.HealthCheckError if anything goes wrong.

It returns nothing.

For example:

# Get health check
from telstra.messaging import health_check

try:
  health_check.get()
except HealthCheckError as e
  print(e)

Exceptions

All exceptions that can be raised derive from MessagingBaseException:

from telstra.messaging.exceptions import MessagingBaseException