Bug level

Bug level:

5 - Blocker: the most serious, can't release

Product: The application is unable

Impact: No user can use it

Ex: if you can't use it, it is critical

4 - High

Product: The feature is unusable

Impact: All users are impacted

3 - Medium

Product: Part of a feature is not working correctly (breaking the flow)

Impact: Some users are impacted

2- Low

Product: App is usable but with difficulties

Severity: Some users are impacted

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Multipliers

2 - Business Critical

Anything that prevent the User to processed data with CluedIn

1 - Non-Business Critical

Support function ( eg: changing the theme of the an org )